Diagnose the performance need
Write a learning problem statement and explain the reasoning behind your approach.
ONLINE · COMPLIANCE OFFICERS TRACK
Compliance Training & Behavioral Learning Design
Design learning around the decision and examine whether it changes practice. Build the skills through worked examples, guided exercises and a practical assignment.
6 connected modules1 integrated case1 practical assignment
IS THIS FOR ME?
Build capability where your work needs it.
Compliance professionals and learning designers building role-specific compliance education.
Recommended starting knowledge
Familiarity with your organization’s compliance responsibilities and business processes is helpful. Bring a development objective; we discuss suitability and preparation before enrolment.
WHAT YOU WILL BE ABLE TO DO
Leave with a workable approach.
Build meaningful scenarios
Write a branching decision exercise and explain the reasoning behind your approach.
Reinforce application
Create an application support plan and explain the reasoning behind your approach.
Evaluate learning and behavior
Design an effectiveness review and explain the reasoning behind your approach.
THE FULL SYLLABUS
Develop your approach, step by step.
Open a module to see the topics and practical work.
01Diagnose the performance need
Write a learning problem statement.
+
Diagnose the performance need
Write a learning problem statement.
Topics we work through
- Risk, incidents and control evidence.
- Learning needs versus process barriers.
- Apply these concepts to the course case and discuss evidence, assumptions and practical constraints.
Practice: Write a learning problem statement. Record your choices and identify what needs further verification.
02Define audiences and behaviors
Map an audience to target behaviors.
+
Define audiences and behaviors
Map an audience to target behaviors.
Topics we work through
- Role-specific decisions.
- Observable learning outcomes.
- Apply these concepts to the course case and discuss evidence, assumptions and practical constraints.
Practice: Map an audience to target behaviors. Record your choices and identify what needs further verification.
03Build meaningful scenarios
Write a branching decision exercise.
+
Build meaningful scenarios
Write a branching decision exercise.
Topics we work through
- Realistic dilemmas and options.
- Feedback that explains reasoning.
- Apply these concepts to the course case and discuss evidence, assumptions and practical constraints.
Practice: Write a branching decision exercise. Record your choices and identify what needs further verification.
04Choose delivery methods
Design a learning sequence.
+
Choose delivery methods
Design a learning sequence.
Topics we work through
- Practice, reflection and guidance.
- Accessibility and workplace constraints.
- Apply these concepts to the course case and discuss evidence, assumptions and practical constraints.
Practice: Design a learning sequence. Record your choices and identify what needs further verification.
05Reinforce application
Create an application support plan.
+
Reinforce application
Create an application support plan.
Topics we work through
- Manager support and job aids.
- Communication and reminders.
- Apply these concepts to the course case and discuss evidence, assumptions and practical constraints.
Practice: Create an application support plan. Record your choices and identify what needs further verification.
06Evaluate learning and behavior
Design an effectiveness review.
+
Evaluate learning and behavior
Design an effectiveness review.
Topics we work through
- Knowledge checks and workplace evidence.
- Limitations of completion measures.
- Apply these concepts to the course case and discuss evidence, assumptions and practical constraints.
Practice: Design an effectiveness review. Record your choices and identify what needs further verification.
Examples support professional learning. Applicable requirements and procedures must be confirmed for the organization and jurisdiction involved.
PUT IT INTO PRACTICE · FICTIONAL CASE
A real-world decision.
A reasoned response.
A team completes training but continues approving transactions without checking the required evidence.
Your challenge: Design learning around the decision and examine whether it changes practice.
Write a learning problem statement.
Write a branching decision exercise.
Design an effectiveness review.
YOUR PRACTICAL ASSIGNMENT
A scenario-based learning activity and evaluation plan.
Bring the module exercises together into a practical deliverable for the fictional case, or an appropriately anonymized work context agreed with the instructor.
What your assignment includes
- Write a learning problem statement.
- Map an audience to target behaviors.
- Write a branching decision exercise.
- Design a learning sequence.
- Create an application support plan.
- Design an effectiveness review.
LEARNING AND ASSESSMENT
Show how you would apply it.
Learn through the case
Online explanations, worked examples and guided exercises connect the six modules. Instructor arrangements, access period and schedule are confirmed before enrolment.
Explain your reasoning
Knowledge checks and your practical assignment examine your ability to connect risks, responsibilities and evidence. Feedback addresses assumptions, feasibility and gaps.
Build toward the full certificate
This course is part of the proposed 18-course Compliance House Professional Certificate in Compliance Program Practice.
Explore the full program →Assessment and credential arrangements
The proposed course assessment combines knowledge checks with review of your practical assignment. Completion evidence, passing requirements, reassessment arrangements and recognition toward the full program will be confirmed before enrolment. Completing this course alone does not confer the full professional certificate.
The Academy certificate is issued by Compliance House; it is not an externally accredited qualification or ISO certification.
YOUR NEXT STEP
Make this learning relevant to your work.
Discuss individual participation or delivery for your compliance team. We will confirm suitability, duration, delivery format, assessment arrangements and fees before you commit.