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Money-Laundering Risk & Suspicious Activity

Recognize unusual activity and follow your organization’s escalation process. Practice a workplace decision and learn when to ask for guidance.

RECOGNIZE · PAUSE · CHECK · ACT
6 connected modules1 workplace scenario1 practical reminder

IS THIS FOR ME?

Learning for the decisions you face.

Employees in relevant businesses and roles handling exposed customer or payment activity.

Before you begin

No professional compliance qualification is required. The course should be assigned according to your responsibilities and adapted to your organization’s policies, reporting routes and applicable requirements.

WHAT YOU WILL BE ABLE TO DO

Leave with a workable approach.

01

Recognize

Identify the situations and warning signs covered by this course.

02

Pause and check

Consider the facts and find the relevant organizational guidance.

03

Respond appropriately

Choose an action within your authority and seek help when needed.

04

Apply it at work

An unusual-activity reporting checklist.

THE FULL SYLLABUS

From recognizing risk to responding.

Open a module to explore its topics and practice.

01

Understand exposure in your role

How ordinary transactions can raise concerns.

What we explore

  • How ordinary transactions can raise concerns.
  • Relevant internal controls and responsibilities.
  • Connect the topic to your organization’s current policy and approved guidance routes.

Practice: Consider a short workplace prompt, choose a response and use the feedback to explain your reasoning.

02

Recognize unusual patterns

Unexplained third-party payments.

What we explore

  • Unexplained third-party payments.
  • Inconsistent purpose or customer behavior.
  • Connect the topic to your organization’s current policy and approved guidance routes.

Practice: Consider a short workplace prompt, choose a response and use the feedback to explain your reasoning.

03

Check the information available

Accurate facts and business rationale.

What we explore

  • Accurate facts and business rationale.
  • Avoiding unsupported conclusions.
  • Connect the topic to your organization’s current policy and approved guidance routes.

Practice: Consider a short workplace prompt, choose a response and use the feedback to explain your reasoning.

04

Use the approved escalation route

Internal specialist review.

What we explore

  • Internal specialist review.
  • Confidentiality and limits on customer communication.
  • Connect the topic to your organization’s current policy and approved guidance routes.

Practice: Consider a short workplace prompt, choose a response and use the feedback to explain your reasoning.

05

Follow instructions and preserve records

Authorized handling of a pending transaction.

What we explore

  • Authorized handling of a pending transaction.
  • Appropriate documentation.
  • Connect the topic to your organization’s current policy and approved guidance routes.

Practice: Consider a short workplace prompt, choose a response and use the feedback to explain your reasoning.

06

Practice a refund scenario

An unrelated beneficiary account.

What we explore

  • An unrelated beneficiary account.
  • Choosing the next internal step.
  • Connect the topic to your organization’s current policy and approved guidance routes.

Practice: Consider a short workplace prompt, choose a response and use the feedback to explain your reasoning.

The curriculum is adapted to the employer’s policies, approved escalation routes and relevant jurisdiction. It does not replace specialist advice.

PUT IT INTO PRACTICE · FICTIONAL SCENARIO

A moment that needs judgment.

A customer requests a refund to an unrelated account after a payment from an unexplained third party.

Your challenge: decide what to check, what you can do within your role and where to seek guidance.

NOTICE

What makes this situation worth a closer look?

CHECK

Which facts, rules and permissions matter?

ACT

What is the appropriate next step, and who can help?

YOUR PRACTICAL TAKEAWAY

An unusual-activity reporting checklist.

Apply the course to a fictional situation, explain your response and identify the approved guidance route for your role.

What you will practise
  • Separate observed facts from assumptions.
  • Identify the relevant policy or specialist contact.
  • Explain the next step and why it is appropriate.
  • Recognize when you should pause and seek help.

LEARNING AND ASSESSMENT

Practise the decision, not just the recall.

Short online learning

Explanations and workplace examples introduce the topic. Delivery format, duration and accessibility arrangements are confirmed before enrolment.

Decision-based checks

Apply the guidance to scenarios and review feedback explaining the consequences of different responses. Final passing criteria and retry arrangements are provided in advance.

Role-based completion

Take this course alone or as part of an employer-assigned pathway. Completion does not prove workplace competence or legal compliance.

Explore the full learning pathway →
Completion and certificate arrangements

The proposed Compliance House learning certificate records successful completion of the assigned learning and checks. The full Academy pathway covers all 18 courses; employers may instead assign a relevant subset, identified on its completion record. This is not a professional designation, an externally accredited qualification or ISO certification.

YOUR NEXT STEP

Make this learning relevant to your work.

Discuss individual learning or delivery for your employees. We will confirm suitability, duration, delivery format, assessment arrangements and fees before you commit.

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